Terms of Service

Last updated: 14/11/2026

Welcome to NammaMarga. These terms govern your use of our website and civic infrastructure services for Bengaluru. By using NammaMarga, you agree to these terms.

Use of the platform

NammaMarga enables citizens to report road and civic issues, view maps and analytics, verify fixes, and plan emergency routes. BBMP and authorized officials may manage issue workflows through a separate console.

Acceptable use

• Submit truthful reports with accurate locations
• Do not upload offensive, misleading, or unrelated content
• Do not attempt to disrupt or access systems without authorization
• Do not misuse emergency routing for non-emergency purposes

Issue reports & content

You retain ownership of photos and descriptions you submit. You grant NammaMarga a license to display, analyze, and share reports with the public and municipal partners for civic resolution purposes.

Emergency routing

Green corridor routes are recommendations based on available civic data and Mapbox directions. They do not replace professional emergency dispatch. Always call official emergency services (e.g. 108) in life-threatening situations.

Privacy

Your use is also governed by our Privacy Policy.

Disclaimer

NammaMarga is provided "as is". We do not guarantee uninterrupted service, perfect AI accuracy, or that all reported issues will be resolved by authorities.

Changes

We may update these terms. Continued use after changes constitutes acceptance of the revised terms.